Swiss International Air Lines AG

Operations Planning & Steering is right at the heart of SWISS’ daily flight operation. Our responsibilities have a wide range and are clustered in four business areas: Operations Steering, Crew Planning & Control, Operations Research & Innovation and Operations Performance Management.

You have a passion for aviation and love the smell of kerosene? You are interested in an internship with exciting and varying duties? Then supporting the Ops Performance Management & Development team is the right role for you.

Your job profile is mutually wide-ranging and exciting. You bring a broad background that emphasizes communicational, organizational and analytical skills. You will support running projects and have the chance to get a glimpse into the day-to-day tasks of a global airline operation.

• Lead or support continuous improvement projects for the entire department
• Assist in implementing new processes within our department with internal and external stakeholders
• Assist in designing workshops from the initial stakeholder requirements to final execution
• Support the Ops Performance Management & Development team in their business administrative tasks
• Support and further develop our agile organization

We are looking for a self-driven, motivated person with an affinity for airlines operations and is willing to support a diverse upper-management leadership team. We can offer an exciting workplace with a wide range of different topics, located at ZRH airport.

• HF diploma, Bachelor’s (must have completed at least three semesters), Master’s students or graduates in economics, business administration or similar education
• Ability to work independently while being a collaborative team player, demonstrating interpersonal skills, with a genuine passion for organizing activities and events
• Excellent oral and written presentation skills (English and German); must be competent at writing and illustrating analysis, presentations, etc.
• Advanced knowledge of Microsoft Office (PowerPoint, Excel, Outlook, Teams)
• Ability to interact professionally at all levels of the organization, clearly articulating subject matters in a persuasive manner
• Strong communication skills and experience in conducting workshops, along with a background in change management, are preferred

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... Where people matter.