Skyguide provides air navigation services in Switzerland and parts of neighbouring countries. With around 1500 employees from more than 30 nations, we are pursuing an ambitious innovation strategy that is based on a strong safety and learning culture. We are guided by four values: "We team up to succeed", "We drive innovation", "We own what we do" and, finally, "We create great customer value".

Do you want to be an actor of this journey and add real value to our stakeholders?

The Management of Change (MoC) Internship is responsible for and manages the application of Skyguide's management of change framework in key projects/programs in Skyguide and drives the automation of the workflow.

Your responsibilities:

• Learning about the MoC framework of Skyguide, planning and supporting in delivering the MoC Lunch & Learn events and other trainings
• Attending meetings on Go/No Go criteria, Core Team meetings, OPS Coordination Days, capturing data and timely updating the change impact assessments
• Preparing the people transition and post go live support plans and creating presentation, surveys and other material needed for managing the people side of change
• Keeping dashboards about operational engagement and change readiness up to date
• Preparing people adoption plan and defining KPIs for adoption
• Presenting plans to the Release teams and other key stakeholders

Your profile:

• Degree in either of management, engineering, science, applied psychology or business administration
• Proven track record in managing change and interest and knowledge about transformation and people side of change
• Previous internship/volunteering or other work experience in a company/organization
• Ability to take initiative and work autonomously and analytical mindset, critical thinking, problem-solving
• Highly skilled in the Microsoft Office 365 (MO365) suite, including advanced features of Word, Excel, and PowerPoint, experience with Power BI is a plus
• Understanding and experienced in using and embedding AI tools (e.g. ChatGPT, Copilot, Claude, Gemini) in daily workflow to automate repetitive tasks
• Fluent in English, good command in German or French is a plus