Are you looking to develop your leadership and management skills within international business? Does the prospect of running a residence full of language students from around the world excite you? If so, EF Education First invites you to join us as Residence Manager and be part of our mission to open the world through education.

EF Education First’s mission is opening the world through education.

A career with EF combines the support and opportunity of a large international organization, with the spirit and energy of a small business. We look for thinkers and doers – creative, collaborative, and motivated people who are excited by education, communication, and travel.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries. In the UK and Ireland, our core presence is felt at our international language campuses and summer schools, where we welcome students from around the world to participate in language learning and cultural exchange. Whoever you are, whatever you are passionate about—we welcome you and encourage you to open the world through education.

Your Role

Tasked with being in charge of the onsite residence staff; you will grow your leadership skills by assisting your residence leaders in guiding their groups from the unfamiliar to the unforgettable. If you are looking for a hectic yet sociable, fun yet challenging work environment, we would love to hear from you. In return, we offer you a great community in which to work and develop your professional skills.

After a summer of working as a Residence Manager, you will leave having created truly amazing memories for your students and will have managed a team of international staff. You will expand your organisational skills to ensure the room allocations are maximised and that our logistics systems are up to date.

This is a live in position where accommodation and full board is provided at no extra cost. Roles run from May/June – August/September 2025

Responsibilities

• Working with the summer management team to deliver an exceptional experience to our students. A live-in position that sees you having the overall responsibility for a hotel/residence and the students/staff who are staying there
• Supervise a team of Residence Advisors to ensure our students have a home away from home experience
• You will manage room assignments, coordinate arrivals and departures, and ensure a seamless experience for our students
• You will liaise with residence owners and staff on anything from cleaning, maintenance, to theme events and safety

Requirements

• A flexible approach to hours of work undertaken is essential
• Experience of managing or leading a team desirable
• Highly motivated, energetic, positive
• Customer service orientated, friendly & approachable manner
• Able to remain calm under pressure & to diffuse potentially difficult situations
• Sensitive to needs of international students living away from home
• Excellent communicator with students, colleagues, and external clients
• Attention to detail, organized & thorough

Why you will love working with EF York

• Continuous professional development
• Work in a truly international environment
• Regular social events
• Ambition is nurtured and fast-tracked career enhancement opportunities are provided
• Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
• Global career opportunities
• Extensive pre summer training provided
• Summer camp canteen
• Free accommodation available if necessary
• Based in one of England’s most beautiful and historic cities
• Life insurance
• Access to EF Hello language learning

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.

EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.